For years, venue WiFi platforms used MAC addresses as the anchor for guest identity. When a guest connected, their device MAC was logged. On the next visit, the same MAC appeared — the system recognised the device as a returning … Read More
In most hotels, guest WiFi access is still managed through some combination of a shared passphrase printed on a card, a voucher printed at the front desk, or a code texted to the guest on arrival. When the guest checks … Read More
PCI DSS v4.0 became the only permitted version of the Payment Card Industry Data Security Standard in March 2025. If your hotel’s network infrastructure touches payment card data — directly or through shared physical infrastructure — the new requirements apply … Read More
What is Passpoint WiFi? Passpoint, also known as Hotspot 2.0, is a WiFi technology designed to simplify network discovery, authentication and secure reconnection. Instead of requiring a user to manually select a network and repeatedly complete a captive portal, a … Read More
What is Wiacom Connect? Wiacom Connect is the companion of the Wiacom Captive Portal that recognises returning WiFi users across visits and locations through a unique identifier, never through the MAC address. It enables frictionless re-authentication, personalised journeys and persistent … Read More
Personal WiFi for the Guest or Resident Horizon gives guests and residents a personal WiFi identity rather than relying only on a building-wide shared password. Access can be automatically provisioned, controlled and expired according to the user’s authorised lifecycle. Hotel … Read More
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In an era where guest engagement is more critical than ever, businesses need to move beyond traditional marketing strategies and embrace technology-driven solutions. Tekapo Springs, one of New Zealand’s most iconic wellness and tourism destinations, recognized this need and sought … Read More
Why to choose Wiacom Managed WiFi Solution – Aruba Instant ON Already integrated with the leading newsletter and digital advertising platforms Wiacom is not just another dummy WiFi service provider Wiacom.ai offers an advanced tool to capture personal data from … Read More
