Turn your existing WiFi into a guest intelligence platform
Wiacom sits on top of your existing WiFi infrastructure and adds guest identity, onboarding, access, engagement, analytics and first-party data capabilities without requiring wholesale replacement of the underlying network.
WiFi Identity, Access, Analytics and Engagement
Wiacom helps organisations extend existing WiFi networks with:
1. Guest WiFi and Captive Portals — branded onboarding, verified guest identity and configurable access journeys.
2. Identity-Based WiFi Access — Guest Connect, individual WiFi Pass credentials, iPSK/MPSK/DPSK, Passpoint / Hotspot 2.0 and RADIUS-based authentication.
3. Guest WiFi Analytics — understand registrations, returning visitors, visit frequency, dwell behaviour and multi-location activity.
4. First-Party Data and Engagement — manage consent, connect customer data with CRM/CDP platforms and activate audiences through email, SMS and digital advertising.
5. Managed WiFi Services — implementation, controller configuration, custom integrations, advanced troubleshooting and ongoing technical operations.
From hotels and shopping malls to PBSA, retail, airports, education and large public venues, Wiacom provides a common identity and customer-intelligence layer across supported WiFi infrastructure.
Compatible environments include Cisco Meraki, Cisco WLC, HPE Aruba, Ruckus, UniFi, Cambium, Fortinet, MikroTik and other supported WiFi platforms.
360 Overview for any venue. Know and engage your customers!
Captive Portal and WiFi Marketing with amazing WiFi Portals Design and Data Protection Compliance by Design
Wiacom’s CDP offers a unique and comprehensive WiFi Marketing approach by combining powerful features and modules. The WiFi Portal facilitates user interaction, the Analytics module provides the visibility needed for informed business decisions, and the WiFi Marketing Engagement Campaigns module enables you to connect with clients through SMS and email campaigns or integrate your audience with Meta and Google Ads for remarketing and lookalike campaigns. Built-in privacy and consent controls help customers meet applicable data-protection requirements.
Our WiFi Portal is compatible with any WiFi infrastructure
Wiacom can be used on top of any WiFi infrastructure. Cisco, Meraki, Cambium Networks, Xirrus, Ruckus Wireless, Aruba, Aerohive WiFi, Mikrotik, Ubiquiti, Fortinet or other vendors. Give your users the stress-free authentication method using their mobile numbers, email address, simple splash page or other methods available in our WiFi Portal amazing templates.
Wiacom integrates with your CRM
Wiacom CDP gathers extensive data to digitize guest presence and behavior. This collected information can be leveraged for operational and marketing automation directly within Wiacom CDP or securely transferred to any third-party CRM, such as Placewise, SalesForce, DotDigital, CleverTap or HubSpot, through a secured API, accommodating the platform you currently use.
Wiacom is an EU-based software company providing a vendor-agnostic WiFi identity, onboarding, access, engagement, analytics and customer data platform, operational since 2015.
Wiacom extends beyond traditional captive portals. Organisations can onboard guests, residents, students and employees through branded captive portals, pre-arrival or on-site Guest Connect links and QR codes, mobile applications, loyalty accounts, PMS and booking systems, or external APIs.
Access can be delivered through captive-portal authorisation, individual WiFi Pass credentials and PSKs, Passpoint Connect profiles, or personalised network access—without replacing the existing WiFi infrastructure.
The platform can also unify consented first-party data from WiFi interactions, people-counting systems, sensor and camera analytics, loyalty programmes, websites, mobile applications, Google Analytics, social media and other relevant sources.
Wiacom serves shopping malls, retailers, schools and universities, PBSA and managed-living operators, hotels, restaurants, airports, transport hubs, public venues, coworking spaces and distributed enterprises. It helps these organisations provide simpler and more secure connectivity, understand and engage their audiences, reduce advertising waste and improve operational and marketing performance.
Global Data Protection Compliance, Built In
Wiacom CDP supports GDPR and other applicable international data-protection frameworks. Personal data is encrypted and hosted in the selected Azure or Google Cloud region, with pseudonymisation available in the dashboard. Passwords, 2FA and role-based permissions restrict access to authorised users, including approved agencies managing campaigns, reports, content and settings.
For MSPs & WiFi Integrators
Extend existing customer networks with managed guest WiFi, captive portals, identity-based access, Passpoint, iPSK/MPSK, analytics and CRM/CDP integrations.
Wiacom is vendor-agnostic and designed for multi-customer, multi-location and mixed-vendor WiFi environments.
The expertise that recommends us
WiFi Identity, Access, Engagement and Analytics for Marketing, IT & Operations Teams
US, UK, EU: +40 721 260 892
info@wiacom.ai
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