Turn your existing WiFi into a guest intelligence platform
Wiacom sits on top of your existing WiFi infrastructure and adds guest identity, onboarding, access, engagement, analytics and first-party data capabilities without requiring wholesale replacement of the underlying network.
WiFi Identity, Access, Analytics and Engagement
Wiacom helps organisations extend existing WiFi networks with:
1. Guest WiFi and Captive Portals — branded onboarding, verified guest identity and configurable access journeys.
2. Identity-Based WiFi Access — Guest Connect, individual WiFi Pass credentials, iPSK/MPSK/DPSK, Passpoint / Hotspot 2.0 and RADIUS-based authentication.
3. Guest WiFi Analytics — understand registrations, returning visitors, visit frequency, dwell behaviour and multi-location activity.
4. First-Party Data and Engagement — manage consent, connect customer data with CRM/CDP platforms and activate audiences through email, SMS and digital advertising.
5. Managed WiFi Services — implementation, controller configuration, custom integrations, advanced troubleshooting and ongoing technical operations.
From hotels and shopping malls to PBSA, retail, airports, education and large public venues, Wiacom provides a common identity and customer-intelligence layer across supported WiFi infrastructure.
Compatible environments include Cisco Meraki, Cisco WLC, HPE Aruba, Ruckus, UniFi, Cambium, Fortinet, MikroTik and other supported WiFi platforms.
360 Overview for any venue. Know and engage your customers!
Guest WiFi Identity, Access, Analytics & Engagement
Wiacom extends existing WiFi infrastructure with guest identity, onboarding, access, analytics, consent management and customer engagement capabilities.
Organisations can use traditional Captive Portal journeys, off-network Guest Connect onboarding, individual WiFi credentials, Passpoint / Hotspot 2.0 and other identity-based access methods depending on the environment and user journey.
Implementation, Managed WiFi Services & Technical Support
Vendor-Agnostic Guest WiFi for Existing and Mixed-Vendor Networks
Wiacom works as a software and service layer on top of supported WiFi infrastructure, allowing organisations to add Guest WiFi identity, onboarding, access, analytics and engagement without standardising every location on the same vendor.
Supported environments can include Cisco Meraki, Cisco WLC, HPE Aruba, Ruckus, UniFi, Cambium, Fortinet, MikroTik and other compatible WiFi platforms.
This makes Wiacom suitable for both new deployments and existing multi-location or mixed-vendor estates.
Connect WiFi Identity with CRM, PMS, AI and Business Systems
Wiacom connects guest identity, WiFi activity and access data with CRM/CDP platforms, PMS and booking systems, marketing tools, analytics platforms and custom business applications.
Integrations can include platforms such as Salesforce, HubSpot, Placewise, Dotdigital, CleverTap, Oracle Hospitality / OPERA, Microsoft, Google and other customer, hospitality and enterprise systems.
Through secure APIs, custom integrations and MCP-based connectivity, authorised WiFi, identity and operational data can also be made available to AI platforms and assistants such as OpenAI, Anthropic Claude, Microsoft Copilot, Google Gemini and compatible enterprise AI systems.
Wiacom can therefore act as an integration layer between WiFi infrastructure, customer identity, PMS/CRM systems, operational data and AI applications.
Wiacom is an EU-based software company providing a vendor-agnostic WiFi identity, onboarding, access, engagement, analytics and customer data platform, operational since 2015.
Wiacom extends existing WiFi infrastructure with Captive Portal, Guest Connect, WiFi Pass, Passpoint, personalised network access, PMS and API integrations, helping organisations manage guest and user identity without replacing their underlying WiFi network.
Access can be delivered through captive-portal authorisation, individual WiFi Pass credentials and PSKs, Passpoint Connect profiles, or personalised network access—without replacing the existing WiFi infrastructure.
The platform combines consented first-party data, WiFi activity and other relevant business data to support analytics, customer engagement and operational workflows across hospitality, retail, shopping malls, PBSA, education, airports, public venues and distributed enterprises.
Guest WiFi Privacy & Consent Management, Built In
Wiacom provides privacy and consent controls designed for Guest WiFi identity and customer-data environments, including configurable privacy notices, consent capture, auditable consent records, data-minimisation controls and preference management.
Consent and service access can be handled separately, allowing organisations to manage marketing eligibility without making optional marketing consent a requirement for WiFi access.
For MSPs, ISPs & WiFi Integrators
Extend existing customer networks with managed guest WiFi, captive portals, identity-based access, Passpoint, iPSK/MPSK, analytics and CRM/CDP integrations.
Wiacom is vendor-agnostic and designed for multi-customer, multi-location and mixed-vendor WiFi environments.
The expertise that recommends us
WiFi Identity, Access, Engagement and Analytics for Marketing, IT & Operations Teams
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