Passpoint WiFi can do much more than remove a repeated login screen. When Passpoint / Hotspot 2.0 is connected with guest identity, verification, PMS, CRM, loyalty or an existing customer application, secure automatic WiFi can become part of the wider … Read More
Your Guest Has a Booking. Their WiFi Should Be Ready Too. Short-term rental operators have automated almost every part of the guest journey. Bookings arrive automatically. Access codes can be generated before check-in. Messages are scheduled. Smart locks can grant … Read More
A hotel WiFi solution should not make known guests register again. Wiacom connects guest WiFi with the PMS, loyalty programme, hotel app and existing guest identity systems, so onboarding can start before arrival and returning guests can reconnect with fewer … Read More
Personal WiFi for hotel guests means each guest has their own named network, not just their own password on a shared SSID. Wiacom Horizon, part of Wiacom’s hotel WiFi solution, provisions a dedicated personal network per stay on the WiFi … Read More
In most hotels, guest WiFi access is still managed through some combination of a shared passphrase printed on a card, a voucher printed at the front desk, or a code texted to the guest on arrival. When the guest checks … Read More
In an era where guest engagement is more critical than ever, businesses need to move beyond traditional marketing strategies and embrace technology-driven solutions. Tekapo Springs, one of New Zealand’s most iconic wellness and tourism destinations, recognized this need and sought … Read More
In today’s hospitality landscape, hotels face a common challenge: effectively engaging guests and transforming one-time visitors into loyal customers. For Club Quarters Hotels (CQ Hotels), a 17 boutique hotels chain known for its central urban locations in the United States … Read More
Guest WiFi is more than an internet access service. For hotels and resorts, it can become a powerful channel for building direct guest relationships, collecting first-party data and promoting on-property services. At Windjammer Landing Villa Beach Resort in St. Lucia, … Read More
